Genico™ CallBack| back |::Diagram::|::Datasheet::|
Reasons for investing in Genico™ Callback

• MULTIPLE TRIGGERS:
Genico™ CallBack has multiple trigger mechanisms to support personalization of callbacks via SMS, Web, E-mail and standard from call backs–and-hang-up instructions.

• DIRECT:
Direct call back in Genico™ CallBack is the first of three call back service. It’s a standard service and works best with residential accounts or corporate accounts where the telephone is able to receive calls.

• AUTOMATIC:
Automated Switchboard call back in Genico™ CallBack is the second of three call back service and designed for your corporate subscribers which has a switchboard or Private Branch Exchange (PBX) that intercepts incoming calls and expects an extension number to be entered by the caller.

• LIVE:
The Human Operator call back in Genico™ CallBack is the third of three call back service and intended for locations like offices or hotels, where a human operator is present to answer all calls. Genico™ CallBack can automatically prompt the human operator with the exact extension or room number to transfer the call.

• FOLLOW ME:
Genico™ CallBack can be preset by the subscriber to automatically adjust and allow every callback to `follow’ the subscriber wherever they are ie Hong Kong, Vancouver, Salt Lake City, Bali, etc… The intelligence in Genico™ CallBack can recognize and call back to an unregistered number which their subscriber is currently using. With Genico™ CallBack, your subscribers can remotely reprogram their call back to ring then at the new number.

• BILLING FLEXIBILITY:
Genico™ CallBack can be easily integrated with your IPPrepaid and IPPostpaid applications or cross pollinated with Genico™ IPPrepaid.

• WEB ACCESS:
Your subscribers can personalize their access using the Web-based Subscriber Self Care via a browser. Genico™ CallBack removes the burden of changing subscriber details by allowing subscribers to do it themselves. Subscribers can also add or amend their profile and call back number.