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Introduction
Telecommunication operators, service providers and Fortune 500 companies that offer converged IP communication services to subscribers need a compelling, feature-rich, flexible and user intuitive front-end client interface. This interface must be customizable and consistent in design to reflect the various converged IP communication services offered by the telecommunication operators, service providers and Fortune 500 companies. This same interface can be adapted for subscriber to access multiple sources to offer convenience as subscribers sign in from their desktop PC, notebook, smart Personal Digital Assistants (PDAs) or mobile devices.

What is Genico™ LiveContact?
Genico™ LiveContact is a powerful, feature-rich and highly flexible Session Initiated Protocol (SIP) client interface for telecommunication operators, service providers and Fortune 500 companies. These users can offer Genico™ LiveContact to their subscribers as the front-end application when accessing their converged IP communication services.

Why Genico™ LiveContact?
The amazing range of converged IP communication services can be over powering for subscribers. Genico™ LiveContact is both user-intuitive and feature-rich. It’s specifically designed to help subscribers optimize the use of telecommunication operators, service providers and Fortune 500 companies’ converged IP communication services. Subscribers can quickly learn and make use of Genico™ LiveContact to perform a multitude of converged IP communication tasks. These tasks vary from sharing data, making voice calls to call recipients via PSTN or GSM or CDMA, making video calls, sending SMS, sharing applications, performing file transfers, presence management, setting call preferences, using Instant Messaging, engaging in a virtual whiteboard sharing session, using secure file transfer to instantaneously send digital files to transferring incoming calls. Subscribers can perform all these tasks from a single interface in Genico™ LiveContact. Furthermore, Genico™ LiveContact can be adapted to suit various access modes like computer, mobile phone or smart Personal Digital Assistant (PDA).

Genico™ LiveContact can be interneed with Genico™ applications like Genico™ PowerBase, Genico™ IPCentrex, Genico™ VoiceVPN to optimize its full range of features.